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Privacy Policy

Last updated: June 18, 2025

Jacked Up Software is committed to protecting your privacy and complying with applicable data protection laws worldwide, including the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and disclose information when you visit our website or use our services, and how you can control that information.

Information We Collect

We collect information that you provide to us voluntarily (such as your name, email, and other contact details when you sign up for newsletters, request support, or communicate with us) and information that is collected automatically when you use our website. Automatically collected information may include usage and analytics data such as your (anonymized) IP address, browser and device information, pages you visit, and the time and date of your visits. For example, Google Analytics (our web analytics provider) collects first-party cookies and related data (browser, device, and site usage) to help us understand site traffic.

How We Use Information

  • To operate, maintain, and improve our website and services.
  • To respond to your inquiries and provide customer support.
  • To analyze site usage and improve user experience using analytics data.
  • To send you administrative messages or updates if you have contacted us.

We use analytics data (via Google Analytics 4) to understand how users interact with our site so we can enhance its functionality and content. Any personal information you provide (such as an email address when contacting us) is used only for the purpose for which you provided it (such as replying to your message). We do not use the data we collect for advertising or marketing unless we have obtained your explicit consent.

Data Sharing and Third Parties

We do not sell, rent, or share your personal information to advertisers or other third parties for marketing. The only third-party service we use is Google Analytics 4, which processes analytics data on our behalf. Google’s terms prohibit sending personally identifiable information to Analytics, ensuring the data remains anonymous and aggregated. We may share data with our hosting provider and other service providers as needed to operate our website. All such providers are contractually obligated to protect your data, and we require that they follow appropriate security and privacy practices. If required by law, we may also disclose information to government or law enforcement authorities.

California residents have the right to opt out of the sale or sharing of their personal information. Because we do not sell or share personal information, no opt-out is needed, but users can contact us at any time to enforce this right if they believe it has been violated.

Cookies & Analytics

We use cookies and similar technologies to collect usage data and improve our services. In particular, we employ Google Analytics 4 for web analytics. Google Analytics uses first-party cookies to collect information about your interactions with our site (such as pages visited and links clicked). As noted by Google, Analytics collects first-party cookies and device/browser data, and measures on-site behavior, while Google Analytics 4 does not log or store full IP addresses. This means IP addresses are automatically anonymized. The analytics data gathered is aggregated and pseudonymous; it does not include personal identifiers like your name or email.

We have implemented a cookie consent banner, as required by law, to obtain your permission before setting non-essential cookies. If you consent, analytics cookies will be set to help us analyze usage. You can withdraw your consent at any time via the banner, or disable cookies in your browser settings. Note that disabling cookies may impact your experience on our site.

Google provides an Opt-out Browser Add-on that allows users to disable Google Analytics tracking on websites they visit. You can install this free extension for major browsers to prevent your browsing from being tracked by Google Analytics on any site. Additionally, you can control or delete cookies through your browser settings.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct or update any inaccurate or incomplete personal data.
  • Deletion (Right to be Forgotten): You can request that we delete your personal data if it is no longer needed or if you withdraw consent. As outlined by EU law, if data is no longer necessary or is processed unlawfully, you can have it erased.
  • Data Portability: You can request your data in a portable, machine-readable format.
  • Restrict or Object to Processing: You can request that we limit processing of your data, or object to certain processing (for example, analytics), if you have a lawful reason.
  • Withdraw Consent: Where we rely on consent to process data (for example, cookies), you can withdraw that consent at any time.
  • California Privacy Rights: If you are a California resident, you have the right to request information about the categories of personal information we collect, the purposes for which we use it, and to request deletion of your personal information. You may also request a summary of the information we collect or disclose about you.

To exercise any of these rights, please contact us using the information below. We will respond to verifiable requests in accordance with applicable laws.

Children's Privacy

Our services are intended for general audiences and we do not knowingly collect personal information from children under 13 years of age. We do not target marketing to children under 13. If you are a parent or guardian and you believe your child under 13 has provided us with personal data, please contact us, and we will take steps to delete such information.

External Hosting and Data Transfers

Our website and data are hosted by third-party providers. For example, we use Amazon Web Services (AWS) for cloud hosting, as noted by industry practice. These hosting providers may store or process data in various countries, including the United States. As described by AWS, this may involve transferring data across borders. We ensure that any such transfer complies with applicable data protection laws by implementing appropriate safeguards (such as contractual agreements and standard contractual clauses).

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last updated" date at the top indicates the effective date of the current policy. When we make material changes, we will notify you (for example, via a notice on our website). We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

  • Email: support@jackedupsoftware.com

We will respond to all legitimate inquiries about your privacy and data protection.